Objave z oznako "delay"

Just when I was thinking: great things are going smooth and on schedule, I am struck by being stuck at the airport terminal on Friday of the bank holiday weekend (that is an extended weekend in the UK). And I am thinking we are not impressed when systems crush on us and refuse sufficient information what is happening. As a result we get annoyed that we are not getting the service we all demand (yet alone deserve). This, however, allowed me to write a few thoughts down.